HPB2B Customer Experience Examples

6 modules · 18 scenarios

Customer experience examples

Live account widgets, personalised recommendations, favorites and professional registration journeys.

Safe demo: these scenarios document the configuration already enabled on this store. Existing plugin settings, products and reset behaviour are unchanged.
3 examples

Favorites

Wishlist tools appear on product loops and single-product pages.

Save from catalogue

Tap the heart on a product card while comparing the shop.

Browse products →

Review saved products

Return to the live favorites list from the account.

Open account →

Account-aware output

The favorites list belongs to the signed-in customer and is available from My Account.

Open My Account →

3 examples

User Roles

The demo distinguishes retail, B2B and B2B2C buying rules.

B2C customer

Uses ordinary retail presentation and default points rules.

B2B buyer

Receives 5% global discount, 1 point per $1 and tax-exclusive price display.

B2B2C reseller

Receives 10% global discount, 2 points per $1 and tax-exclusive price display.

3 examples

Customers also bought

Hybrid recommendations use manual rules, order history and category fallback, showing up to six in-stock products.

Training tee context

Generate co-purchase suggestions for Essential Training Tee.

Daypack context

Generate complementary-product suggestions for City Daypack.

Hoodie context

Generate cross-sells for Everyday Hoodie — Black.

3 examples

Products for you

Personalised recommendations consider viewed and purchased items from the last 60 days, up to eight in-stock products.

Full personalisation

Use both browsing and order history for the signed-in user.

Exclude current item

Keep the current product out of the recommendation list.

Exclude a named product

Remove Essential Training Tee from the personalised result.

3 examples

B2B registration

Professional buyers can request a dedicated trade account.

Independent professional

Register professional details for approval and trade pricing.

Company buyer

Submit organisation and tax details for a purchasing account.

Procurement team

Create an approved buyer who can use role-based pricing and stock.

Live plugin output

3 examples

B2B2C registration

Resellers receive a distinct route, role and commercial rules.

Independent reseller

Apply for the reseller-specific role and discount.

Franchise branch

Separate a branch buyer from direct B2B purchasing.

Marketplace seller

Use B2B2C rules for a channel that resells to end customers.

Live plugin output